UI/UX Design Intern
Managed Led redesign of the Philips electronic products customer support portal
Conducted large-scale surveys (1000+ responses), heuristic evaluations, and Google Analytics audits
Delivered 7+ design iterations, a foundational design system, and hi-fi prototypes
UX Research Intern
Participated in two usability cases and two UX research cases, covering banking apps, veterinary learning platform & EMR system
Planned and conducted usability tests; analyzed findings using SUS, SEQ, and lostness metrics, and delivered refined hi-fi prototypes
Analyzed diary studies and delivered strategic reports and data visualizations
Data Visualization Design (part-time)
Designed infographic content for social media based on government research data
Simplified complex findings into accessible visual narratives for the public
Industrial Design Intern
Conducted desk research, ideation, sketching, rendering, and reporting for two product design projects
Website UIUX design
Improved UX and UI for Philips’ electronic entertainment customer portal
Conducted competitor analysis, user research, and quantitative data analysis
Designed a new workflow to streamline user navigation and developed multiple design iterations
Interactive device design
Using AI recognition technology, designed a touch-free interactive device to help hotels improve waste classification accuracy, supporting their environmental sustainability goals
Developed a touch-free interactive trash bin that allows users to draw simple illustrations for AI recognition and waste sorting, while simultaneously creating unique pieces of art
App UIUX design & usability test
Led full user research, optimized specific functions, and enhanced the overall user experience
Significantly improved usability performance, raising the SUS score from 64.06 to 87.14
Website and system sser research project
Assisted in identifying veterinarians’ needs and developing strategies for creating a self-learning platform and a veterinary EMR system
App UX design & usability test
Explored the functions of the KGI online banking app in preparation for interviews and usability tests
Analyzed test results based on task performance, interviews, closed card sorting, desirability testing, SUS & SEQ scores, and lostness
Service design
Contributed to transforming Xizhi Health Center into a facility specializing in maternal and child care
Focused on addressing knowledge and communication gaps, creating multiple visual designs to enhance new parents’ knowledge and involvement
Final deliverable included the development of an interactive app
Mandarin, Taiwanese – Native
English – Fluent
Japanese – Novice
French – Novice